This privacy policy describes how we handle your personal information on the Simplicity Services website (https://www.sim-plicity.co.za). By using our website, you agree to the terms of our privacy policy.  We may change these terms at any time by updating this web page. 

Personal information

Personal information includes information that we collect automatically when you visit this website, as well as information you provide when you sign up for our blog and/or newsletter, comment on a blog post or submit a contact form. 

Usage Data

Usage data is collected automatically when using our website, and may include information such as your device’s IP address, browser type and version, unique identifiers and other diagnostic data.  

Tracking technologies and cookies

We use cookies and similar tracking technologies (like beacons, tags and scripts) to track the activity on our website and to store certain information.  

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  Visitor comments are checked through an automated spam detection service.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.  We only retain your information for as long as is necessary for the provision of services to you. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Contact form submission

We collect information about you during the contact form submission process on our site.

While you visit our site, we’ll track:

  • Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect informations like Name, Email and other available fields.
  • Location, IP address and browser type: we’ll use this for purposes like geolocating users and reducing fraudulent activities.

We’ll also use cookies to keep track of form elements while you’re browsing our site.

When you fill up a form, we’ll ask you to provide information including your name, email, phone number, and any other form fields available in the form builder. We’ll use this information for purposes, such as, to:

  • Respond to your requests for information on our services
  • Improve our form offerings
  • Send you marketing messages, if you choose to receive them
  • Or any other service the built form was created to comply with and it’s necessary information

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store form submission information for ten years for geolocating and marketting purposes. This includes your name, email address and phone number.

Subscription to our blog and/or newsletter

We share information with third parties who help us to keep you informed on our latest blog posts and our services. 

We send our blog posts and newsletters to subscribers by email through MailChimp. When processing emails, some of your data will be passed to MailChimp, including information required to process or support the email marketing services, such as your name, email address and any other information that you we collected from you through subscription.

Please see the MailChimp Privacy Policy for more details.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have subscribed to our blog or newsleter, have left comments on a blog post or have requested us to contact you via our contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

Our website is hosted on a secure server and uses security measures to prevent interference by intruders. 

Transfer of information

We may transfer your personal information outside of South Africa to a foreign country, as is the case with your blog/newsletter subscription to Mailchimp. 

Disclosure

We may disclose personal information  to third parties if required for legal reasons.